Supports AI-OCR based and probe/Wi-Fi based meter data download facility for accurate billing.
Warehouse to store to vendor segregation of all relevant materials like meter, meter box, modem, DCU, seal etc.
Handling of meter installation/SIM or network related complaints via mobile application for SLA fulfillment.
Seamless integration with HES/MDM & billing systems without disturbing existing eco system for smooth data exchange.
Includes fast and reliable solutions for both point-to-point (P2P) and point to multi-point (P2M) communication.
Supports DLMS/COSEM, MODBUS, TCP/IP, IDIS (61334-5-1) protocols for smooth data sharing with different meter makes.
Enable monitoring of the data delivery and the SLA levels of selected unit groups either on daily or monthly basis.
Receive alarms sent by devices, like in case of low power quality, power outages or voltage sags and swells, or fraud.
History of Device Life cycle, log Damages and tracking of the status of meters and communication equipment.
Generate service orders based on alarms such as stop meter, tampers, non-communication via SMS, Email or WhatsApp etc.
Energy Management and Smart Grid applications (including nontechnical losses) through sub- and virtual meters.
Integration with enterprise systems such as WFM, GIS, SCADA, BI reporting, CRM and others to leverage value.
Management of overdue through deduction in significant % of recharge/balance or create installments etc.
Set of rules like emergency credit, grace period, threshold that provides convenience for consumer to avoid disconnection.
Compatible to configure utility complex tariff with ease and special tariffs like Time-of-use, Net meter billing etc.
Rich UI/UX based dynamic reports to interact with and interrogate your billing related exceptions and relay control status.
Facility to allow only registered user to login/control into the application with OTP verification.
Adhering to IS-15959 (Smart) / IEC-62056 (DLMS) for Optimal Metering Solutions
Collect & sync meter recorded (Instant, Billing, Load Survey & Events) data with remote server
Assorted communication protocols (TCP/IP, FTP, HTTPS, MQTT), Android 6+ platforms and multiple data formats
Batch-wise/ bulk reading and bill generation on scheduler basis (Daily/monthly) for postpaid and prepaid consumers.
On-Spot Billing via OCR/Probe/Wi-Fi data download to eliminate manual intervention and achieve 100% billing accuracy.
Flexible enough to handle everything from simple flat-rate charges to multifaceted water, sewer, and electric billings.
Deliver self-service options that allows for online payments and scheduling of service and maintenance requests.
Measurements taken by the utility meter are precise and reflect the actual utility consumption according to the OBIS IEC 62056-61 standard.
Enabling offline data collection in remote areas and implementing robust data security measures.
Seamlessly capture meter values directly from your device’s camera, maximizing efficiency and boosting productivity.
Utilities can achieve exponential gains in data capture speed, propelling efficiency and streamlining processing timelines.
Boost your collection efficiency by taking payments from any consumers door to door without assignment worry.
Record daily route and walk sequence details with GPS Location. Route sequence optimization.
Generation of reconciliation receipts for verification and submission of site payments to cashier at counter.
Save resource and time by allowing field staff to update field information prominent for site inspection and theft detection.
Service Requests related to meter, bill, connections and disconnections can be registered via IVRS, App and web.
Dispatch the registered complaints to the concerned departments as defined by the work and process flow.
Latest updates in the Utility and prioritizing those updates which are facilitated through the web portal.
The system supports choosing First, Second, and Beyond the Escalations options in the application concerning complaint/request type.
Assignment of vigilance checking cases for theft detection and revenue recovery with proper records and proofs.
Attend cases of outstanding and take necessary action of recovery or disconnection at site.
Perform MRI surveys of downloading meter data via OCR/Probe/Wi-Fi in mobile app and sync with web system for informed decisions making.
Enable efficient collaboration and synchronization with web servers for real time monitoring and operations.
Easily diagnose and correct wasteful usage patterns, set goals to reduce consumption, monitor progress.
Lets you pay your utility bill without having to write a check or wait in line via UPI, wallet, Net banking etc.
Consumers capture readings via OCR, seamlessly sharing with utility system for swift bill generation, thus saving time and money.
Manage multiple accounts and connection of electricity, water & gas in single application whether postpaid or prepaid.
Ensure timely response and detection related to outages on breakdown portal and officers applications.
Register a complaint from the consumer with the necessary details, complaint type and the priority.
The bill payment reminder dialer can be controlled by setting the number of days before the due date.
Integrate seamlessly with your existing systems or third party applications to deliver a streamlined experience.
Cloud based end to end monitoring system empowering enterprises to measure, monitor, analyze and optimize distribution network.
Rich UI/UX based dynamic reports to interact with and interrogate your energy data for loss reduction and network optimization.
Real-time monitoring of grid operations, asset performance, and customer behavior for pin-point theft & high loss areas.
Analyzing strategies to reduce or shift energy consumption during peak demand periods, thereby minimizing costs and strain on the grid.
Personalized alerts/notifications on operational failures, asset safety & protection, energy fluctuation updates, metering exceptions etc.
Tracking under/over load asset for load sharing and breakdown prevention using time series analysis.
Cloud based end to end monitoring system empowering enterprises to measure, monitor, analyze and optimize distribution losses.
Rich UI/UX based dynamic reports to interact with and interrogate your energy data for loss reduction and network optimization.
Notifications about energy-saving tips, rebates, and incentives encourage consumers to adopt energy-efficient behaviors.
Find out before your wiring defect leads to appliance damage, electricity leakage or devices turn on and off.
Programs help utilities by “freeing” up energy (i.e. reducing energy use), which decreases the need to build power plants and power lines.
Monitor your home safety in respect to neutral connections or earthing of equipments.